FAQs

OneHeat is simple. You can check out our fixed boiler prices or you can take expert advice by booking a call back.

We’ll always offer you a FREE, no-obligation survey either in person, or on a smart-phone using a WhatsApp Video call.

If you like the look of our fixed pricing or want a custom quote, simply get in touch and we’ll discuss your payment options and even next day installation wherever possible. 

OneHeat is a trading name of Invictus Energy Group Limited – a team of gas engineers and home insulation experts in St Helens who wanted to create a more streamlined process for boiler-buyers. 

While OneHeat as a brand is quite new, Invictus has been running for years, having fitted thousands of boilers and helped countless households save money on their heating bills. 

Absolutely not. In most cases, the price advertised is the price paid, however this will depend a little on your setup. For instance, if your gas or water pipes feature excessive corrosion or are incompatible with your chosen new boiler system, there may be extra costs involved, however you’ll be told about this at the survey and quotation stage before you agree to any work. 

We recommend that everyone take advantage of the expertise on offer from the OneHeat boiler engineering team to make sure there are no surprises on fitting day. 

OneHeat offers some great financing deals to help you spread the cost of your new boiler, all of which are subject to status and checks as usual. 

In most cases, we quote our boiler finance offers at 9.89% APR and the finance is supplied by Improveasy Ltd, FCA number 708623.

We’ll make sure to discuss your deposit and finance term length with you, and ensure you’re aware of everything before you can proceed.